|Dimensions||10 × 10 × 2 cm|
|Fine or Fashion||
Here are 4 great reasons to buy from us:
Money Back Guarantee
You get a full 14 days to return your item to us. If it doesn’t fit, you’ve changed your mind or for no reason whatsoever simply send it back to us and we’ll cheerfully refund you every cent.
Returns are easy, simply contact us for a returns number and send your item to our returns centre for fast processing. We’ll get you a replacement or refund in a snap!
100% Satisfaction Guaranteed
We insist that you love everything you buy from us. If you’re unhappy for any reason whatsoever, just let us know and we’ll bend over backwards to make things right again.
Ordering from FanBase Merch is 100% safe and secure so you can rest easy. Your personal details are never shared, sold or rented to anyone either.
Most products are WORLDWIDE SHIPPING. Please see shipment
Orders processed timely after the payment verification.
We only ship to confirmed order addresses. Your order address MUST MATCH your Shipping address.
SERVICE TRANSIT TIME is provided by the carrier and excludes weekends and holidays. Transit times may vary, particularly during the holiday season.
If you have not received your shipment within 30 days from payment, please contact us. We will track the shipment and get back to you as soon as possible with a reply. Our goal is customer satisfaction!
Due to stock status and time differences, we will choose to ship your item from our first available warehouse for fast delivery.
Please allow 2-4 weeks for your items to arrive.
1. You have 7 days to contact us and 14 days to return it from the date it was received. If this item is in your possession more than 7 days, it is considered used and WE WILL NOT ISSUE YOU A REFUND OR REPLACEMENT. There are NO EXCEPTIONS! Shipping cost is bear by both seller and buyer in half.
2. All returned items MUST BE in the original packaging and you MUST PROVIDE us with the shipping tracking number, specific reason for the return, and your po#.
3. We will refund Purchase Amount, upon receipt of the item in its original condition and packaging with all components and accessories included, OR, you may choose to have a replacement.
4. We will bear all the shipping cost if the product(s) is (are) not as advertised.
Defective items MUST BE reported and returned within the 7 days period (and in the original packaging, if possible). You must tell us what the defect is and give us your order number. WE DO NOT REPAIR OR REPLACE ITEMS WITH AN EXPIRED WARRANTY.
You agree to all of the above-listed policies upon ordering on FanBase Merch!
We maintain high standards of excellence and strive for 100% customer satisfaction! Feedback is very important for us. We request that you contact us immediately BEFORE you give us neutral or negative feedback, so that we can satisfactorily address your concerns.
It is impossible to address issues if we do not know about them!
See here as well.
Frequently Asked Questions
Please read our FAQs so you can be confident in purchasing from our store.
We’re happily based in South West Sydney, Australia. The Green and Gold of our beautiful country.
Currently, we provide Free Shipping.
If there are any custom duty or any other taxes, you are responsible to pay it.
We accept Paypal. Bank Transfers are available to Australian customers only. Send us an email if you want to pay with Bank Transfer
We’ve made shipping affordable with our excellent working relationship with our courier partners!
FanBased Merch are partners with global Suppliers in order to provide you the best prices. This means that your order is shipped from global areas such as Thailand, Tibet, China, India, etc. via our partnership with USPS/EMS/AUSTPOST/ROYALMAIL.
Because we work with different suppliers from all over the world, usually the your products will arrive within 2-4 weeks. Please do not panic if it does not show up immediately, it’s on its way 🙂
We offer international shipping options too – no matter where you are, you can buy from us!
We do not send your data to third party. We have a secured SSL site and payment are with Paypal and Stripe.
You will receive a confirmation email of your order. It may take 2-5 days for your order to be processed after receiving your payment.
If your card is declined, the likely reason is that you have to activate your card for overseas transaction as FanBased Merch is a registered business in city of Sydney.
To have your purchase approved, just make a 1 min call to your local bank to have them allow overseas transactions and your order is all set to be made and ship to you! (: